Privacy Policy

1. Introduction

On Demand Fulfillment (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Billing and payment information

Non-Personal Information

We may collect non-personally identifiable information such as browser type, device information, IP address, internet service provider, usage data, and browsing behavior.

Automatically Collected Information

When you interact with our website, we may automatically collect pages visited, time spent on pages, referring URLs, clickstream data, and similar analytics information.

3. How We Use Your Information

We use the information we collect in the following ways:

• To process transactions and fulfill orders
• To communicate with you regarding services, updates, and support
• To send periodic emails or SMS messages when appropriate and with consent where required
• To prevent fraudulent activity and enhance security
• To administer promotions, surveys, or other site features

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to understand user behavior, remember preferences, improve website functionality, analyze traffic, and improve performance.

We may work with service providers to better understand site usage and improve our business. These providers may only use information collected on our behalf to help us conduct and improve our business.

You can choose to disable cookies through your browser settings. However, doing so may impact certain features and functionality of the website.

5. Sharing and Disclosure of Information

We do not share your personal information with any third parties or affiliates. All information is used internally only, for business operations and customer service purposes.

Third-party websites linked on our site may have separate and independent privacy policies. We are not responsible for the content or activities of those linked sites.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures may include secure servers, password-protected systems, encryption technologies, and other reasonable safeguards designed to protect personal information.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the contact information below.

9. Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals.

10. Children’s Information

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

11. Email Communications

We may collect your email address to respond to inquiries, process orders, send updates, and provide marketing communications where permitted.

All marketing emails will include appropriate sender identification, a valid physical business address, and a method to unsubscribe from future communications.

12. SMS Communications and Consent

If you opt into SMS from a web form or other medium, you agree to receive SMS messages from On Demand Fulfillment. These messages may include conversational messages, customer service communications, service updates, shipment or order notifications, and similar operational communications. Message frequency may vary. Message and data rates may apply. Reply HELP for assistance and STOP to opt out.

Consent to receive SMS messages is not a condition of purchase.

13. California Privacy Rights

California residents may have additional rights under applicable law, including the right to know what personal information is collected, how it is used, the right to request deletion of personal information, and the right not to be discriminated against for exercising privacy rights. We do not sell personal information.

14. International Data Transfers

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

16. Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

17. Contact Information